The AT&T Retail Representative is results-driven and engages with new and existing customers to identify their telecommunications needs. Our AT&T Retail Representatives have the opportunity to positively impact the lives of potential customers by providing them with top-of-the-line products and services offered to them by our clients. We're not just colleagues at our company. Responsibilities of our next AT&T Retail Representative: • Meet and communicate directly with prospective customers in the retail store on a daily basis to provide support in correspondence with their wants and needs • Provide an individualized and positive experience for all customers; this includes providing reasonable service, adequately answering questions, and processing sales orders • Work closely with Sales Manager to surpass sales goals and profits on telecommunications needs • Present applicable knowledge and expertise through ongoing learning and development • Pursue lively and engaging conversations to ensure the preservation of customer relationships • Negotiate contracts and close sales deals Overcome objections with the ability to prioritize customer concerns and deliver quality solutions in a timely and efficient manner AT&T Retail Representative Requirements: • Ability to work independently and as part of a competitive team engaging in team-building activities such as top golf, escape rooms, beach volleyball Coachable and Confident attitude with the willingness to take initiative • Go-Getter who isn't satisfied with the standard and wants to go above and beyond • A highly reliable and accountable individual who is open to taking on more responsibility • Relative work experience in retail, telecommunications, account management, sales, or client relations is preferred • Ability to occasionally work weekends and special events
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