Dispensary Lead - Trinity on University

Position Overview The Lead assists in overseeing the daily operations and transactions of the dispensary. The Lead reports directly to the Dispensary Manager. Responsibilities: • Report directly to assistant manager or manager • Department main immediate point of contact for team • Make sure team stays on track • Update assistant manager or manager with any issues that need immediate attention • Make sure team is following all standard operating procedures and company policies • Any HR / personnel issues should be directed to the assistant manager • Make sure team is acting in an appropriate manner with customers and co-workers • If the lead sees any issues that are occurring with any employees immediately bring to the manager or assistant managers attention • Ensure the dispensary's compliance with security, inventory and local and state regulations • Manage and inspire staff to deliver the highest level of customer service • Ensure the safety and satisfaction of every customer and employee • Communicate with management on a regular basis to ensure the dispensary's excellence in service • Ensure employees follow company protocols. • Train employees • Create a warm and welcoming environment for staff and customers • Other duties as assigned