As GSA you will be responsible for the check-in and checkout of hotel guests in a courteous, professional and timely manner. • Serve as the main point of contact for all guest requests and needs. • Run and verify availability report at the beginning of the shift. • Knowledge of hotel phone system to allow transferring of calls to rooms & voicemail. • Presents a professional appearance, demeanor and is passionate about hospitality and demonstrates warmth and caring in guest and team member interactions • Interpersonal skills — verbal and written communication with the ability to interact with a variety of personalities • Guest service skills — lead by example and take a proactive approach to problem solving and building a positive reputation for the hotel • Must speak, read, write, and understand English.
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