Hiring for FT/PT Retail & Guest Experience Positions

At Superblue, we believe Art should be for everyone. Art should be an experience as collaborative as it is inviting. Please find our list of openings below, with the specific requirements to apply: Retail Manager and Assistant Retail Manager: • Will play a critical role in the establishment and future success of the retail store, leading the Superblue retail experience, marketing & merchandising plan, and managing the retail team • Minimum of 2 years’ experience as a retail manager • KWI experience a plus • Fluent in one additional language, Spanish preferred • Must lead by example and work with associates to create a One Team mindset • Monitor general housekeeping and cleanliness of the venue along with retail space • Willing to cross train within Superblue positions and be willing to guide others Guest Experience Manager: • Will act as a true ambassador of the Superblue brand, ensuring daily operations are executed according to Superblue standards, ensuring that the staff are always creating a highly positive guest experience and providing an exceptional standard of customer • Zendesk or similar customer service software experience preferred • Minimum 1-3 years’ experience in hospitality environment directly interfacing with guests/customers • Fluent in one additional language, Spanish preferred • Willing to cross train within Superblue positions and be willing to guide others • Bring a team first approach to work and creating a family working environment Retail Associate: • Will play a critical role in the establishment and future success of the retail store, acting as a true ambassador for the Superblue brand and providing on the ground support, guidance, and information for all retail customers • KWI experience a plus • Fluent in one additional language, Spanish preferred • Willing to cross train within Superblue positions and be willing to guide others • Bring a team first approach to work and creating a family working environment • Must have dependable transportation for holidays and late work hours as needed Stock Associate: • Will be responsible for receiving and processing shipments, monitoring inventory levels, and maintaining the stockroom for Superblue’s inaugural Experiential Art Center • Support all departments and provides assistance as needed. • Provide communication on timely matter and understands timelines • Monitor general housekeeping and cleanliness of the venue • Willing to cross train within Superblue positions and be willing to guide others • Bring a team first approach to work and creating a family working environment • Must have dependable transportation for holidays and late work hours as needed Experience Guides: • Will have priority to warmly welcome guests and facilitate intentional, two- way conversations to help evoke curiosity, thoughtfulness, and excitement from our guests, boots on the ground • At least one year of customer service experience in the Arts / Entertainment / Hospitality / Customer Service industry preferred • Zendesk or similar customer service software experience preferred • Fluent in one additional language, Spanish preferred • Willing to cross train within Superblue positions and be willing to guide others • Bring a team first approach to work and creating a family working environment • Must have dependable transportation for holidays and late work hours as needed Ticketing Associate • Will be responsible for greeting guests and selling tickets for the Superblue Experiential Art Center • Monitor and reconcile cash drawer at end of shift and maintain records of everyday transactions and prepare and update customer database to recognize all patrons. We are looking for candidates to join our team who are curious - who have an appreciation for art, technology, Miami, and the intersectionality of the three.