The Mobile Guide plays a crucial role in ensuring high-quality patient customer service within the cannabis industry. It is essential to obtain the appropriate documentation from each patient during every delivery, ensuring the validity of their identification and registration with the State Registry. The Mobile Guide will maintain awareness of patient input and suggest changes to improve service or product offerings, ensuring all patient files are current and compliant with state guidelines. Communication with employees to update online and physical pamphlets as needed is also part of the role. , • Obtain appropriate documentation from each patient at every delivery, ensuring validity of identification and registration.
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