Payments Risk Agent

As the first publicly-traded (NYSE: SKLZ) mobile esports platform, Skillz has pioneered the future of the gaming industry. Through its philanthropic initiatives, Skillz has harnessed the power of its platform to transform the way nonprofits engage with donors, enabling anyone with a mobile device to support causes such as the American Red Cross, Susan G. Komen, American Cancer Society, and NAACP by playing in Skillz tournaments. In this role, you’ll be Skillz’s first line of defense against bad actors trying to take advantage of our developers and other players on our system. What You’ll Do: -Review suspicious transactions and account activity for any potential threats -Investigate claims of fraudulent or otherwise unauthorized account activity from our players -Refute player disputes by compiling compelling evidence -Completing ad hoc projects to support the Trust and Safety team -Assist our Player Support team with sensitive player inquiries Your Skillz: -1+ years of support experience -Experience working with a helpdesk ticketing system -High attention to detail -Mature and self-motivated with a positive, professional attitude -Effective Collaborator - Works well with teammates and contributes ideas for team growth -Willingness to work weekends -Experience in payments/finance or risk prevention a plus *Please note that this position will start as a 12 month contract. This will be reviewed in Q2 for a return to office strategy.