Public Figures Manager - TikTok Entertainment

The Public Figures team supports high-profile talent across TV, Film, and Entertainment as they establish and grow their presence on TikTok. Through white-glove onboarding, platform education, product support, content enablement, and amplification, the team helps public figures and their representatives navigate TikTok effectively and build sustained platform presence.

We are looking for a Public Figures Manager to source, onboard, and manage a portfolio of actors and celebrities to maximize their performance on TikTok. This role will also support the day-to-day operations of the Public Figures program, including high-touch operational support for talent and their representatives, managing inbound requests, coordinating onboarding workflows, and resolving product and account-related issues.

Responsibilities
- Proactively source, identify, and recruit actors, celebrities, and other high-profile Film/TV public figures to join and grow their presence on TikTok.
- Lead end-to-end onboarding for new public figures and their representatives, including account setup, platform education, and best-practice guidance tailored to each talent's brand and goals.
- Manage a dedicated portfolio of public figures, acting as the primary point of contact and trusted advisor to maximize their sustained performance and engagement on the platform.
- Handle day-to-day program operations including managing inbound requests, coordinating onboarding workflows, and providing high-touch support to talent and their teams (agents, managers, publicists).
- Triage product, account, and platform-related issues, working cross-functionally with internal teams to resolve partner needs quickly and effectively.
- Build and maintain strong, trusted relationships with key industry stakeholders (e.g. talent representatives), leveraging a deep entertainment network to drive ongoing partnership success.
- Monitor talent performance metrics, proactively identify growth opportunities, and provide data-backed recommendations to guide content and engagement strategies.

Minimum Qualifications
- Experience in partner management, account management, talent relations, or a related field.
- Experience building relationships with external partners or clients in a high-touch environment.
- Ability to work effectively across multiple internal teams.
- Sound judgment when handling high-profile partner matters.
- Must be willing to travel for conferences, festivals, and tentpole events.

Preferred Qualifications
- Experience at a social media, technology, entertainment, talent management, or creator-focused company.
- Experience supporting celebrities, public figures, talent representatives or creators.
- Familiarity with TikTok and the U.S. Film/TV and creator ecosystem.