Schedule: Full time Availability: Morning, Afternoon, Evening (Includes Weekends). • Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis • Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time • Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities • Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards • Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges • Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture Required Qualifications • Customer service experience, preferably in a food service, grocery or retail setting • Proven ability to multi-task and handle interruptions in a fast-paced environment • Computer skills Preferred Qualifications • Experience leading a team • Ability to quickly learn and adapt to new situations and subject matters At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans. Comprehensive benefits* • Paid time off (PTO) to help you balance your personal and work life • Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday • Health care benefits that provide a high level of coverage at a low cost to you • Retirement plan with both a profit-sharing and 401(k) match • A generous scholarship program to help employees meet their educational goals • LiveWell Employee & Family program to support your emotional, work-life and financial wellness • Exclusive discounts on electronics, entertainment, gym memberships, travel and more! Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.
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