Telepharmacy Technician – (Onsite – Store 10190 – Fort Wayne, Indiana) – FT

Telepharmacy Technicians build upon the skills and responsibilities of the Pharmacy Technician, and are focused on managing day-to-day pharmacy operations, execution and performance, while building patient loyalty through a continuous focus on excellent customer service, service recovery, and facilitating communication with the Supervising Pharmacy/Pharmacist. • Demonstrating growth mindset to support positive business outcomes; inspiring and motivating the total store team to embrace change, including workflow enhancements and new product/service offerings. a. • Inventory Management: • Maintains in-stock inventory by coordinating and monitoring inventory management related activities and policies and procedures which are critical to maintaining the right focus on daily, weekly, and monthly tasks. Required Qualifications Must be at least 18 years of age • Minimum of 1+ year of experience as a Pharmacy Technician (may be 2+ in select states) • PTCB National Certification or equivalent state-accepted national Pharmacy Technician Certification • High school diploma or General Equivalent Development (GED) required • State-level licensure requirements vary by state • Regular and reliable attendance • Attention and Focus o Ability to concentrate on a task over an extended period without being distracted • Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers’ reactions, and respond appropriately • Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times • Mathematical Reasoning o Ability to use math to solve a problem, such as calculating day’s supply of a prescription • Problem Resolution o Ability to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options • Physical Demands: o Remaining upright on the feet, particularly for sustained periods of time o Moving about on foot to accomplish tasks, particularly for moving from one work area to another, including outside of the pharmacy area o Lifting, scanning, and bagging purchased items o Finger Dexterity: Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm o Reaching overhead; able to stretch or reach out with the body, arms, and/or legs to grasp items o Extending hand(s) and arm(s) multiple directions to place, move, or lift items o Precision control: able to adjust machines to exact positions o Stooping to a considerable degree and requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist o Visual Acuity: Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts o Able to orally communicate information and instructions to colleagues and customers o Occasional lifting of up to a maximum of 30 lbs up to a height of 4 feet; exerting up to 20 lbs.