Junior IT Systems Administrator

In this position, the Junior IT Systems Administrator will engage in a variety of tasks, including ongoing system and network support, performing hardware upgrades, and maintaining the organization's antivirus and software systems. The role also involves monitoring and troubleshooting Microsoft Entra systems, updating the ticket tracking system, and managing Office 365 services such as Exchange Online, SharePoint, Teams, and OneDrive. The Junior IT Systems Administrator will also be responsible for developing and implementing IT policies and procedures, performing regular system updates and patches, and overseeing the administration of the Cisco Call Manager. The position requires a proactive approach to problem-solving, as the administrator will need to evaluate end-user needs, conduct independent research on potential solutions, and communicate effectively with both supervisors and staff. Requirements • Bachelor's degree or equivalent combination of work and experience.